Terms & Conditions
Last Updated: 17/02/2025
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Dadda website (the “Site”) operated by Dadda (“we”, “us”, or “our”). By accessing or using our Site, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use our Site.
1. General Conditions
Acceptance of Terms:
By accessing our Site or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Site after any changes constitutes acceptance of the new Terms.Eligibility:
You must be at least 18 years old or have reached the age of majority in your jurisdiction to enter into these Terms. By using our Site, you represent and warrant that you are legally capable of entering into a binding agreement.Definitions:
“User”: Any person who visits or uses the Site.
“Customer”: A User who places an order for products or services.
“Products”: Printed t-shirts, apparel, accessories (including mobile covers), and any other items offered on the Site.
“Customization”: The “Customize Your Own T-Shirt” feature that allows customers to personalize designs.
2. Orders and Product Information
Product Descriptions and Availability:
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, errors may occur. In the event of a discrepancy, we reserve the right to correct the error and, if necessary, cancel orders for products listed at an incorrect price or with inaccurate information.Order Placement:
By placing an order, you are offering to purchase a product under these Terms. All orders are subject to acceptance by Dadda. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be fraudulent or in violation of these Terms.Customization Orders:
When using our “Customize Your Own T-Shirt” service, you are responsible for ensuring that all customization details provided are accurate. Once your order is placed and confirmed, customized orders are non-refundable unless the product is defective or incorrect.
3. Payment Terms
Payment Methods:
We accept payments via credit/debit cards, net banking, and other payment options as displayed on our Site. All payments are processed securely through our payment gateway partners.Pricing:
Prices for our products are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Prices are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.Billing Information:
You agree to provide current, complete, and accurate purchase and account information for all orders placed on our Site. Failure to do so may result in the delay or cancellation of your order.
4. Shipping and Cancellation
Shipping Policy:
Please refer to our Shipping & Cancellation Policy for detailed information on shipping methods, processing times, delivery timelines, and shipping charges. Free shipping is available on orders above Rs. 599, while orders below this amount may incur a nominal charge.Order Cancellation:
You may cancel your order before it is shipped by contacting our support team. Once an order has been shipped, cancellation is not possible through our Site, and you must follow our Return & Refund Policy if you wish to return a product.Defective or Incorrect Items:
If you receive a defective or incorrect product, please contact us immediately. We will cover the return shipping costs for defective or incorrect items and provide a replacement or refund as per our policies.
5. Returns and Refunds
Return Eligibility:
Returns are accepted within 7 days from the date of delivery. Items must be in their original condition with all tags and packaging intact. Customized products are subject to special conditions and may only be returned in cases of defects or errors on our part.Refund Process:
Refunds will be processed after we inspect the returned product. The refund will be issued to the original method of payment within a reasonable period. Please note that shipping charges (if applicable) may be non-refundable unless the return is due to a mistake on our part.Non-Returnable Items:
Certain items may be marked as non-returnable. Please review product details carefully before making a purchase.
6. Intellectual Property
Ownership:
All content on the Site, including text, graphics, logos, images, and software, is the property of Dadda or its licensors and is protected by applicable intellectual property laws. You agree not to reproduce, distribute, or create derivative works based on this content without our prior written consent.User-Generated Content:
By submitting any content to our Site (e.g., customization details, reviews, or comments), you grant Dadda a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for the purpose of operating and promoting the Site.
7. User Account and Conduct
Account Registration:
When you create an account on our Site, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.Prohibited Conduct:
You agree not to engage in any activities that could:Violate any applicable laws or regulations.
Interfere with or disrupt the Site’s functionality.
Impersonate any person or entity or misrepresent your affiliation with any person or entity.
Transmit any viruses, malware, or other harmful computer code.
Termination:
We reserve the right to suspend or terminate your account at our sole discretion if we determine that you have violated these Terms or engaged in harmful or unlawful conduct.
8. Disclaimers and Limitation of Liability
Disclaimer of Warranties:
The Site and all products and services provided through it are offered “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.Limitation of Liability:
To the fullest extent permitted by law, Dadda shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or any products purchased from us. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or otherwise.Force Majeure:
Dadda is not liable for any failure to perform its obligations where such failure is as a result of Acts of God, natural disasters, war, terrorism, labor disputes, or any other circumstances beyond our reasonable control.
9. Indemnification
You agree to indemnify, defend, and hold harmless Dadda, its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including legal fees) arising out of or related to your violation of these Terms or your use of the Site.
10. Governing Law and Dispute Resolution
Governing Law:
These Terms shall be governed by and construed in accordance with the laws of India without regard to its conflict of law principles.Dispute Resolution:
Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the courts located in Jhansi, Uttar Pradesh, India.
11. Third-Party Links and Services
The Site may contain links to third-party websites or services that are not owned or controlled by Dadda. We are not responsible for the content, privacy policies, or practices of these third parties. Your use of third-party websites is at your own risk.
12. Changes to the Terms and Conditions
We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
14. Contact Information
For any questions or concerns regarding these Terms, please contact us using the details below:
Support Email: help@dadda.in
Business Email: info@dadda.in
Phone: +91 9453361291
Address: Jhansi, Uttar Pradesh
By using our Site, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Dadda.