Privacy Policy
Last Updated: 15 February 2025
At Dadda, your privacy is of utmost importance. This Privacy Policy explains in detail how we collect, use, store, transfer, and protect your personal data when you access or use our website (the “Site”), including when you shop for printed t-shirts, clothing, accessories, or use our “Customize Your Own T-Shirt” feature. By using our Site, you consent to the practices described herein. If you do not agree with our policies, please do not use our Site.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information (“Personal Information”) from you, including:
Contact Details: Full name, email address, phone number, and shipping/billing addresses.
Payment Data: Credit/debit card details, bank information, and other payment-related information (transmitted securely through third-party payment processors).
Account Information: Usernames, passwords, and other profile data when you register for an account.
Order & Transaction Details: Purchase history, product preferences, and custom design information when you use our “Customize Your Own T-Shirt” option.
Communication Data: Any messages, inquiries, or customer service communications.
1.2 Non-Personal Information
We also gather non-identifiable information such as:
Usage Data: IP addresses, browser type, device information, operating system, pages visited, time spent on the site, and clickstream data.
Cookies & Tracking Technologies: Data collected via cookies, web beacons, and similar tools to analyze user behavior, improve our services, and display personalized content or advertisements.
Geolocation Data: General location information (not precise addresses) to optimize site performance and deliver region-specific content.
2. How We Use Your Information
We utilize your information for multiple purposes, including:
Order Processing & Fulfillment: Processing transactions, managing orders, and delivering products.
Personalization: Customizing your experience on our Site by suggesting products and promotions based on your browsing and purchase history.
Customer Communication: Sending you order confirmations, shipping updates, newsletters, promotional offers, and responding to your queries.
Site Improvement & Analytics: Monitoring site performance, analyzing trends, and enhancing functionality based on user behavior.
Customization Features: Facilitating our “Customize Your Own T-Shirt” service by storing design choices, preferences, and related order details.
Legal & Regulatory Compliance: Ensuring compliance with applicable laws and regulations, addressing legal requests, and safeguarding our rights.
3. Legal Basis for Data Processing
Depending on your location and applicable law (including Indian data protection laws and, where applicable, the GDPR for European users), we process your personal data on the following legal bases:
Consent: When you have provided consent (e.g., subscribing to newsletters).
Contractual Necessity: For the performance of a contract (e.g., processing your order).
Legal Obligation: To comply with legal or regulatory obligations.
Legitimate Interests: For business operations such as improving our services, fraud prevention, and marketing, provided these interests do not override your rights.
4. Sharing Your Information
We do not sell or rent your Personal Information. However, we may share your data with:
Service Providers: Trusted third parties (e.g., payment gateways, logistics partners, analytics providers) under strict confidentiality agreements.
Legal Authorities: In response to legal requests, such as subpoenas or court orders, or to protect the rights and safety of Dadda and our customers.
Business Transactions: In connection with mergers, acquisitions, or asset sales, provided that the acquiring entity agrees to protect your data under similar terms.
Aggregated or Anonymized Data: Information that cannot reasonably identify you may be used for research, analysis, and other purposes.
5. Cookies and Tracking Technologies
5.1 What We Use
We deploy cookies and similar technologies to:
Enhance user experience.
Monitor and analyze website performance and trends.
Provide personalized content and targeted advertisements.
Facilitate functionalities such as account logins and shopping cart management.
5.2 Your Choices
You can control the use of cookies via your browser settings. Note that disabling cookies may limit the functionality and personalized experience of our Site. For more detailed information, please refer to our [Cookie Policy] (if applicable).
6. Data Security
We implement a variety of security measures to protect your Personal Information:
Encryption: Data is encrypted during transmission via SSL/TLS.
Access Controls: Restricted access to Personal Information for authorized personnel only.
Regular Audits: Periodic reviews of our data collection, storage, and processing practices.
Secure Storage: Use of secure servers and data centers that comply with industry standards.
Despite these efforts, no security system is completely impenetrable. In the event of a data breach, we will promptly notify you as required by applicable law.
7. Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When the data is no longer needed, it will be securely deleted or anonymized.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. In such cases, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws and international data transfer standards.
9. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your Personal Information:
Access: Request a copy of the Personal Information we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your Personal Information, subject to legal and contractual restrictions.
Objection: Object to or restrict certain types of processing.
Data Portability: Request your data in a portable format.
Withdrawal of Consent: Withdraw consent for specific processing activities where consent is the legal basis.
To exercise any of these rights, please contact us using the details below. We may require additional information to verify your identity before processing your request.
10. Children’s Privacy
Our Site is not directed at children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete the data.
11. Third-Party Links
Our Site may include links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of our Site after such changes constitutes your acceptance of the new terms.
13. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out to us using the contact details below:
Support Email: help@dadda.in
Business Email: info@dadda.in
Phone: +91 9453361291
Address: Jhansi, Uttar Pradesh
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Thank you for trusting Dadda with your Personal Information.