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Refund and Returns Policy

At Dadda, we are committed to ensuring your complete satisfaction. Please review our comprehensive return and refund policy below:

1. Eligibility for Returns

  • Timeframe:
    Returns must be initiated within 7 days from the delivery date.

  • Condition of Items:
    Items should be unused, unwashed, and in the same condition as received. They must be in their original packaging with all tags attached.

  • Non-Returnable Items:
    Custom or personalized items (if applicable) and products marked as final sale cannot be returned or exchanged, except in cases where the item is defective or damaged upon arrival.

2. How to Initiate a Return

  • Contact Us:
    To begin the return process, please contact our Customer Support team at help@dadda.in or call +91 9453361291.

  • Provide Details:
    Include your order number, the product(s) you wish to return, and the reason for the return.

  • Return Merchandise Authorization (RMA):
    Our team will review your request and issue a Return Merchandise Authorization (RMA) number along with further instructions.

3. Conditions for Return

  • Timely Return:
    The item must be returned within 7 days from the date of delivery.

  • Original Condition:
    Items must be returned in their original condition and packaging. Returns may be rejected if the product shows signs of use, damage, or missing parts not due to our error.

  • Defective or Incorrect Items:
    If you receive a defective or incorrect item, please contact us immediately. We will cover return shipping costs in such cases.

4. Refund Process

  • Inspection:
    Once we receive your return, our team will inspect the item(s) to ensure they meet the eligibility criteria.

  • Approval/Rejection:
    You will be notified via email whether your refund has been approved.

  • Processing Time:
    Approved refunds will be processed to the original method of payment within a specified period.

  • Shipping Charges:
    Shipping fees are non-refundable unless the return is due to our error (e.g., damaged or incorrect items).

5. Exchanges

  • Exchange Requests:
    If you wish to exchange an item for a different size, color, or product, please contact us. Exchanges are subject to product availability and must comply with our return conditions.

  • Alternative Option:
    If the desired item is unavailable, you may opt for a full refund by following our return process.

6. Return Shipping

  • Customer Responsibility:
    Unless the return is due to a defective or incorrect product, customers are responsible for the cost of return shipping.

  • Shipping Method:
    We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

7. Additional Terms

  • Policy Updates:
    We reserve the right to modify or update this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

  • Acceptance:
    By making a purchase on our website, you agree to abide by this Return & Refund Policy.

If you have any questions or concerns regarding our Return & Refund Policy, please contact our Customer Support at help@dadda.in or call +91 9453361291.

Thank you for choosing Dadda!


Refund and Returns Policy

At Dadda, we are committed to ensuring your complete satisfaction. Please review our comprehensive return and refund policy below:

1. Eligibility for Returns

  • Timeframe:
    Returns must be initiated within 7 days from the delivery date.

  • Condition of Items:
    Items should be unused, unwashed, and in the same condition as received. They must be in their original packaging with all tags attached.

  • Non-Returnable Items:
    Custom or personalized items (if applicable) and products marked as final sale cannot be returned or exchanged, except in cases where the item is defective or damaged upon arrival.

2. How to Initiate a Return

  • Contact Us:
    To begin the return process, please contact our Customer Support team at help@dadda.in or call +91 9453361291.

  • Provide Details:
    Include your order number, the product(s) you wish to return, and the reason for the return.

  • Return Merchandise Authorization (RMA):
    Our team will review your request and issue a Return Merchandise Authorization (RMA) number along with further instructions.

3. Conditions for Return

  • Timely Return:
    The item must be returned within 7 days from the date of delivery.

  • Original Condition:
    Items must be returned in their original condition and packaging. Returns may be rejected if the product shows signs of use, damage, or missing parts not due to our error.

  • Defective or Incorrect Items:
    If you receive a defective or incorrect item, please contact us immediately. We will cover return shipping costs in such cases.

4. Refund Process

  • Inspection:
    Once we receive your return, our team will inspect the item(s) to ensure they meet the eligibility criteria.

  • Approval/Rejection:
    You will be notified via email whether your refund has been approved.

  • Processing Time:
    Approved refunds will be processed to the original method of payment within a specified period.

  • Shipping Charges:
    Shipping fees are non-refundable unless the return is due to our error (e.g., damaged or incorrect items).

5. Exchanges

  • Exchange Requests:
    If you wish to exchange an item for a different size, color, or product, please contact us. Exchanges are subject to product availability and must comply with our return conditions.

  • Alternative Option:
    If the desired item is unavailable, you may opt for a full refund by following our return process.

6. Return Shipping

  • Customer Responsibility:
    Unless the return is due to a defective or incorrect product, customers are responsible for the cost of return shipping.

  • Shipping Method:
    We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

7. Additional Terms

  • Policy Updates:
    We reserve the right to modify or update this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

  • Acceptance:
    By making a purchase on our website, you agree to abide by this Return & Refund Policy.

If you have any questions or concerns regarding our Return & Refund Policy, please contact our Customer Support at help@dadda.in or call +91 9453361291.

Thank you for choosing Dadda!