Shipping & Cancellation Policy
Shipping Policy
Order Processing
All orders are processed within 1-3 business days (excluding weekends and public holidays).
Please note that custom or personalized orders may require additional processing time.
Shipping Methods & Carriers
We partner with reliable shipping providers (via Shiprocket) to ensure timely and safe delivery.
A tracking number will be provided via email once your order has been dispatched.
Delivery Timeframes
Standard shipping typically takes 3-7 business days, depending on your location.
Delivery times may vary during peak seasons or unforeseen circumstances.
Shipping Charges
Enjoy free shipping on orders above Rs. 599.
For orders below Rs. 599, a shipping charge of Rs. 49 will be applied.
Any additional taxes or duties (if applicable) will be the responsibility of the customer.
Special Delivery Considerations
We deliver to P.O. boxes and remote areas; however, please note that delivery times to these locations may be longer.
If you encounter any issues with delivery, please contact our support team for assistance.
Lost or Damaged Shipments
In the event that your order is lost or arrives damaged, please contact us immediately at help@dadda.in or +91 9453361291.
We will investigate the issue and work with our shipping partners to resolve it promptly.
Cancellation Policy
Customer-Initiated Cancellations
You may cancel your order at any time before it has been shipped.
To request a cancellation, please contact us as soon as possible at help@dadda.in or call +91 9453361291, providing your order details.
Once your order has been dispatched, cancellations will not be possible. In such cases, please refer to our Return & Refund Policy.
Cancellation by Dadda
We reserve the right to cancel or delay orders due to product availability issues, pricing errors, or other unforeseen circumstances.
If we cancel your order, you will be notified via email and a full refund will be issued.
Refunds for Canceled Orders
For orders canceled before shipment, refunds will be processed to your original method of payment within 5-7 business days.
Orders that have already been shipped are not eligible for cancellation. Instead, you may return the product following our Return & Refund Policy.
General Terms
Policy Updates:
This Shipping and Cancellation Policy is subject to periodic updates. Any changes will be posted on our website and will be effective immediately upon publication.Need Assistance?
If you have any questions or concerns regarding our Shipping and Cancellation Policy, please contact our Customer Support at help@dadda.in or +91 9453361291.